About UTBox

Services

UTBox is Australian owned and operated, and has been providing fax and SMS solutions to businesses and individuals here and internationally for more than twenty years.

We operate a secure and reliable unified messaging network, with points of presence in Sydney, Melbourne, Perth, Brisbane, Canberra, Adelaide, Geelong, Newcastle, Penrith and the Gold Coast.

Clients

Customers run from home offices and individuals to organisations listed on the Australian Stock Exchange, across sectors as varied as federal and state government, insurance, financial services, health, mining and minerals, and non-profit, and they continue to use the service year after year. Our retention rate is close to 100%.

What they use it for spans a similar range, from ad-hoc information delivery through to gateway services for automated systems and back-end processing. How message content is handled is set out under privacy and security.

Support and advice

Support and management are Australian. Our support team is ready to answer any questions, and where you need advice that is technical or specific to your business, senior staff are on hand to give it. Solutions can be tailored to your requirements and situation — talk to us about yours.

Reliability

More than 500 million faxes have been sent through UTBox, for over 10,000 customers, at a service uptime better than 99.9%.

UTBox continues to manage, upgrade and develop its software and hardware capability to a high standard, through rigorous maintenance procedures, full system backups, failover, redundancy, thorough testing procedures and ongoing development. We will continue to partner with high-quality service and hardware providers and to keep the systems current. More on how that is put together is on fax technology.